Question 1

Is the VIN history check really free?

Accepted Answer

Yes, our basic VIN check showing auction history is completely free. We aim to provide transparent data to help buyers make informed decisions. There are no hidden fees or charges for accessing basic vehicle auction history, sale prices, and damage information.

Question 2

How often is your data updated?

Accepted Answer

Our database is updated daily with the latest auction results from Copart and IAAI. We continuously monitor auction houses to ensure you have access to the most current information available. New listings typically appear within 24 hours of being posted by the auction houses.

Question 3

Do I need to create an account to use your service?

Accepted Answer

No account is required for basic VIN searches and viewing auction history. However, creating a free account allows you to save searches, set up alerts for specific vehicles, and access additional features like watchlists and comparison tools.

Question 4

What auction houses do you cover?

Accepted Answer

We primarily cover Copart and IAAI, which are the two largest auto auction companies in North America. These auction houses handle the majority of salvage and insurance vehicle sales, giving you comprehensive coverage of the market.

Question 5

Can I access historical data for older vehicles?

Accepted Answer

Yes, our database contains historical auction data going back several years. The availability of historical data depends on when the vehicle was first listed at auction and the record-keeping practices of the auction houses at that time.

Question 6

What information is included in a VIN report?

Accepted Answer

Our VIN reports provide comprehensive vehicle history data, including auction history, damage reports, ownership details, sale prices, odometer readings, title information, and photos when available. The specific data points vary depending on the vehicle and available records from auction houses and other sources.

Question 7

How accurate is the damage assessment information?

Accepted Answer

Damage assessments are based on official auction house evaluations and inspector reports. While we strive for accuracy, we recommend physical inspection when possible, as damage can be subjective and conditions may change between assessment and sale.

Question 8

Can I get a report for any VIN?

Accepted Answer

We can generate reports for vehicles that have appeared in our covered auction houses (Copart and IAAI). If a vehicle has never been through these auction systems, we may have limited or no data available. However, we're constantly expanding our data sources.

Question 9

Do you provide title history information?

Accepted Answer

Yes, our reports include available title information such as clean, salvage, rebuilt, lien, or parts-only designations. We also show title transfers when this information is available from our data sources.

Question 10

Are photos included in the reports?

Accepted Answer

When available, we include high-resolution photos from auction listings showing exterior, interior, and damage areas. Photo availability depends on what the auction house provided in their original listing.

Question 11

Is the VIN Removal process permanent?

Accepted Answer

Yes, we work to ensure the removal from the specified public websites is permanent. We offer a guarantee for our services and will re-process any removals that don't stick. Our success rate is over 99% for permanent removal from targeted platforms.

Question 12

How long does the VIN removal process take?

Accepted Answer

The removal process typically takes 1-7 business days depending on the website. Some platforms process removal requests faster than others. We provide regular updates on the status of your removal request and notify you when the process is complete.

Question 13

Which websites can you remove VIN information from?

Accepted Answer

We can remove VIN information from major automotive websites including AutoTrader, Cars.com, CarGurus, CarMax, Carvana, and many others. We work with over 50 different platforms and continuously expand our removal capabilities.

Question 14

What is the cost for VIN removal services?

Accepted Answer

Pricing varies by website and complexity of removal. Individual site removals typically range from $25-$55 per platform. We offer package deals for multiple sites, which can provide significant savings. Contact us for a custom quote based on your specific needs.

Question 15

Do you offer any guarantees for the removal service?

Accepted Answer

Yes, we offer a 100% satisfaction guarantee. If we cannot successfully remove your VIN information from a specified website, you don't pay for that service. We also provide a 6-month re-removal guarantee if the information reappears.

Frequently Asked Questions

General Questions